Privacy Policy

Last updated: January 2024

Introduction

seed-manta ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address) when you submit a service request
• Service preferences and bicycle information you provide
• Technical data such as browser type, device information, and IP address
• Usage data including pages visited and time spent on our website

How We Use Your Information

We use collected information for the following purposes:

• To process and respond to your service requests
• To communicate with you about appointments and repairs
• To improve our website and services
• To analyze website traffic and user behavior
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit a service request
• Performance of a contract when providing services
• Legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist with website hosting and analytics
• Professional advisors such as lawyers and accountants
• Government authorities when required by law

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Service request information is typically retained for three years after your last interaction with us.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 742 Cycling Avenue, Toronto, ON M5V 2H1, Canada